Nonviolent Communication
The most effective way for successfully communicating with others and achieve the desired result “All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished…Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.” -Dr. Marshall B. Rosenberg. The book was written by Marshall B. Rosenberg, and provides us with very powerful mental tool to handle complex communication problems, and achieve a win-win result. Key summary of the book: 1. What's nonviolence communication Nonviolent Communication (NVC Nonviolent Communication), also known as the "language of love", comes from Mahatma Gandhi's belief that love comes naturally after violence subsides. Oftentimes, we don't realise the way we talk is "violent," but our words do often cause pain to ourselves and others. The author discovered a way of comm...